Boost your Customer Experience with SAP CX

Understand your customers and engage them with seamless, personalized content. Give them the freedom to explore, interact – and choose you. CANGURU helps you focus on implementing tools that bring your sales, service and social CRM together. SAP CX supports you in building customer relationships, and growing your business by simplifying and delivering exceptional customer experiences.

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SAP Marketing Cloud

Empower your team to drive intelligent marketing and sharpen the focus of marketing using the full context of the customer with SAP Marketing Cloud.

Deliver personalized experiences across your business
Build customer trust through consent-based engagements
Optimize marketing to drive revenue

SAP Service Cloud

Bridge the gap between front-office engagements and back-office processes and

create a unified service experience with SAP Service Cloud.

Create a unified service experience and quick issue resolution
Create a single view of the customer to better serve them, based on service history and interactions with other departments
Deliver the next generation of self-service
Capture and understand customer feedback based on instant access to insights

SAP Field Service Management

Connect the entire field service management value chain with innovative technology

and deep understanding of customer needs with SAP Field Service Management.

Improve ROI with fast and effective service delivery.
Cut field service costs and increase revenue

Harmonize field service processes
Improve first-time fix rates
Connected self-service portal

SAP Sales Cloud

Improve sales with better selling experiences using SAP Sales Cloud.

Enhance your sales reps’ day-to-day work experience while improving the customer

experience (CX) and accelerating the buying process. Enable sales teams to spend more time in front of customers, empowered with intelligent recommendations to help win deals. The SAP Sales Cloud solution helps you manage day-to-day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer.

Save time and guesswork to accelerate sales with SAP Sales Cloud
Guide sales reps through quotes and contracts fast with SAP CPQ
Embrace the future of selling
Motivate sales, shape behavior, and increase revenue with incentive compensation management software SAP Sales Cloud - Commissions
Unlock insights and empower sales to hit their quota with SAP Datahug

SAP Customer Data Cloud

Build trust with businesses, partners, and customers with SAP Customer Data Cloud.

Know who your customers are and how they want to be treated
Build hyper-personalized relationships with first-party data
Scale and optimize your B2B value network, while reducing risk
Deliver frictionless engagements with customer identity and access management (CIAM)

Provide the data privacy and trust customers demand
Address GDPR, CCPA, and other regional data privacy requirements
Improve omnichannel strategies with single sign-on, SAML 2.0, and Open ID Connect data federation standards and authentication options