Boost your Customer Experience with SAP CX 

Understand your customers and engage them with seamless, personalized content. Give them the freedom to explore, interact – and choose you. CANGURU helps you focus on implementing tools that bring your sales, service and social CRM together. SAP CX supports you in building customer relationships, and growing your business by simplifying and delivering exceptional customer experiences. 

  • SAP Marketing Cloud

    Empower your team to drive intelligent marketing and sharpen the focus of marketing using the full context of the customer with SAP Marketing Cloud

    • Deliver personalized experiences across your business  

    • Build customer trust through consent-based engagements 

    • Optimize marketing to drive revenue 

  • SAP Service Cloud

    Bridge the gap between front-office engagements and back-office processes and 

    create a unified service experience with SAP Service Cloud.   

    • Create a unified service experience and quick issue resolution 

    • Create a single view of the customer to better serve them, based on service history and interactions with other departments 

    • Deliver the next generation of self-service 

    • Capture and understand customer feedback based on instant access to insights 

  • SAP Field Service Management

    Connect the entire field service management value chain with innovative technology 

    and deep understanding of customer needs with SAP Field Service Management

    • Improve ROI with fast and effective service delivery. 

    • Cut field service costs and increase revenue 

    • Harmonize field service processes 

    • Improve first-time fix rates 

    • Connected self-service portal 

  • SAP Sales Cloud

    Improve sales with better selling experiences using SAP Sales Cloud

    Enhance your sales reps’ day-to-day work experience while improving the customer 

    experience (CX) and accelerating the buying process. Enable sales teams to spend more time in front of customers, empowered with intelligent recommendations to help win deals. The SAP Sales Cloud solution helps you manage day-to-day sales contacts efficiently by sending and receiving signals between front- and back-office solutions and providing a single view of the customer. 

    • Save time and guesswork to accelerate sales with SAP Sales Cloud 

    • Guide sales reps through quotes and contracts fast with SAP CPQ  

    • Embrace the future of selling 

    • Motivate sales, shape behavior, and increase revenue with incentive compensation management software SAP Sales Cloud - Commissions 

    • Unlock insights and empower sales to hit their quota with SAP Datahug 

  • SAP Customer Data Cloud

    Build trust with businesses, partners, and customers with SAP Customer Data Cloud.  

    • Know who your customers are and how they want to be treated 

    • Build hyper-personalized relationships with first-party data 

    • Scale and optimize your B2B value network, while reducing risk 

    • Deliver frictionless engagements with customer identity and access management (CIAM) 

    • Provide the data privacy and trust customers demand 

    • Address GDPR, CCPA, and other regional data privacy requirements 

    • Improve omnichannel strategies with single sign-on, SAML 2.0, and Open ID Connect data federation standards and authentication options 

  • SAP Commerce Cloud

    Provide a superior and personalized omnichannel commerce experience with SAP Commerce Cloud

    • Simplify buying processes and turn e-commerce customers into brand advocates

    • Support all go-to-market models 

    • Leverage industry-specific capabilities 

    • Realize a fast ROI with prebuilt integrations 

    • Exceed expectations with built-in flexibility 

Let's talk

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